Benefits Specialist

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Pay range is $26.00 - $35.00/hr. 

Position Summary

A Benefits Specialist is a proactive and enthusiastic Human Resources professional who administers and explains employee benefit programs, such as health insurance and retirement plans, to employees and management. The Benefits Specialist understands that our benefits program is a key differentiator for us as an employer and is committed to being an employee experience ambassador.  Key responsibilities include managing benefit records, assisting with enrollments and insurance billing, providing guidance on benefits-related issues, maintaining and tracking benefit and leave data, and ensuring compliance with laws and regulations. The Benefits Specialist is expected to have strong analytical, communication, customer service and organizational skills, with a focus on efficiency and a desire to develop a deep understanding of various benefit options and related laws.

• Oversee administration and participate in developing strategy of U.S. and Canadian benefits programs to include medical, dental, vision, disability, life insurance, employee assistance programs, retirement, and other plans, including open enrollment planning and implementation and ensuring insurance billing is reviewed and processed for timely payment
• Support the administration of employee leave and accommodation programs in compliance with the ADA, FMLA, Disability, Workers’ Compensation, and other applicable laws; maintain and track leave and accommodation data
• Present our benefits and wellness programs, in person and virtually, ensuring clarity and understanding of our offerings and options
• Conduct benefit orientation sessions for new employees
• Evaluate industry standards and benchmarking for employee benefits and wellness programs to strengthen the company’s ability to attract and retain employees
• Develop new and enhance existing communication plans and resources to assist employees in making maximum use of available programs to facilitate overall wellbeing
• Manage Transcat’s benefit enrollment system technical requirements. Partner with internal HR and payroll SMEs to facilitate testing, implementation of changes, and process documentation
• Maintain effective relationships with internal stakeholders, consultants, and vendors regarding service quality and resolution of issues
• Oversee and manage wellness strategy, communication and implementation of companywide programs focused on the seven main elements of wellness: physical, intellectual, emotional, social, vocational, financial, and environmental; identify trends and best practices to optimize use of company resources with maximum impact for our employees
• Assist other HR staff by making benefits and wellness a part of the recruitment and management process, training programs, and employee experience
• Utilize shared inbox/ticketing system to ensure timely response to employee questions and concerns; organize and evaluate data
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Highly effective presentation and written and oral communication skills
• Able to adjust communication style as required to effectively reach audience/recipient of information
• Communicate clearly, effectively, and respectfully in challenging situations
• Respond quickly and articulately to questions and concerns
• Learner mindset and strong ability to accept feedback and grow
• Excellent analytical and decision-making skills, including issue spotting and elevating matters as necessary to ensure timely and appropriate focus and resolution
• Demonstrated ability to effectively perform in a fast-paced, dynamic work environment that requires acting with urgency without sacrificing quality
• Strong customer service orientation
• Intermediate to advanced working knowledge and hands on experience with MS Excel
• Intermediate knowledge of MS Outlook, PowerPoint, and Word
• Excellent project planning, problem-solving, and collaboration skills

Education and Experience

• Bachelor’s degree in Business Administration, HR or other related field
• At least two years’ hands-on Excel experience
• Strong foundational knowledge of benefit administration
• SHRM-CP or SHRM-SCP a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Disclaimer

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include a criminal background check, verification of identity and employment eligibility, and when applicable, motor vehicle driving record report.