Field Calibration Technician I

Summary:

Essco, a Transcat company, is New England’s market leader in metrology services, specializing in high-end RF and electrical measurements. It has a reputation for top-notch quality, customer service, and culture.  The Onsite/Field Service Calibration Technician I is responsible for performing accurate calibrations on a wide range of equipment at customer sites and in the field, ensuring compliance with industry standards and customer requirements. This role involves following established procedures, documenting results, maintaining calibration and test equipment, and adhering to safety practices while providing exceptional customer service. The technician works independently to complete calibrations efficiently and accurately, supports customer needs through effective communication, identifies opportunities for process improvement, and contributes to maintaining quality standards and turnaround times. Strong technical aptitude, attention to detail, and a commitment to continuous learning are essential to success in this position.

Essential Duties and Responsibilities: (include the following, with other duties may be assigned):

• Perform accurate calibrations using appropriate standards, methods, and procedures to ensure measurement integrity.
• Analyze and interpret calibration data, documenting results in accordance with Essco and customer requirements.
• Complete calibrations safely, efficiently, and consistently following Essco and customer-specific templates and protocols.
• Maintain accurate and timely records, including calibration data, timesheets, expenses, and related documentation.
• Handle, transport, and maintain calibration standards, test equipment, and customer assets with care and in compliance with established procedures.
• Communicate effectively with customers to understand requirements, address calibration-related questions, and ensure requests are met in line with Essco policies.
• Identify and share potential business opportunities observed during customer interactions with the appropriate internal resource.
• Set up and use IT equipment (e.g., laptops, printers) as required to support onsite calibration activities.
• Adhere to all safety requirements at customer sites and consistently apply safe work practices.
• Work independently to manage assignments, maintain organization, and meet deadlines while demonstrating initiative and accountability.
• Support team success by fostering collaboration, providing customer-focused service, and upholding the highest standards of integrity.
• Engage in ongoing professional development to strengthen technical expertise and remain current with industry standards and practices (e.g., ISO/IEC 17025:2017, TAR, TUR, uncertainties).

Education and Experience:

• Technical training in electrical or mechanical fields.
• Certification or training in metrology, such as PMEL, ASQ, METCAL, NCSLI, MSC, or other industry-recognized programs, is preferred.
• Relevant experience across a range of calibration disciplines, testing, or engineering environments.

Job Knowledge, Skills, and Abilities:

• Knowledge of calibration principles including traceability, substitution of standards, TAR/TUR, and ISO/IEC 17025 requirements.
• Proficiency with pneumatic, mechanical, electrical, and computer-based instrumentation and process control systems.
• Strong analytical, problem-solving, and organizational skills with the ability to prioritize tasks and meet deadlines.
• Effective communication and interpersonal skills to build customer relationships, collaborate with teams, and document results clearly.
• Proficiency with calibration and enterprise software (e.g., IndySoft, MetCal, ACT) and Microsoft Office applications (Excel, SharePoint, Teams preferred).
• Reliable, self-driven, safety-conscious, and able to work independently while maintaining confidentiality and professional integrity.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires effective communication and the ability to sit, stand, walk, reach, and use hands and fingers for tasks such as operating equipment and keyboards.
• May involve moderate to heavy lifting (up to 80 lbs), climbing, balancing, stooping, kneeling, crouching, or crawling as needed.
• Close vision is required for tasks involving detailed inspection or data entry.
• Work involves travel to customer sites, which may include laboratory, cleanroom, or manufacturing environments.
• Exposure may occur to moving mechanical parts, pressurized cylinders, chemicals, and high-voltage equipment; employees must follow all safety protocols.
• Routine use of office equipment such as computers, phones, and copiers in both Essco and customer spaces; typical noise levels range from quiet to moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.