Windows Systems Administrator (USA) - [MIS189B]

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Hybrid role located in Rochester, NY
• Salaried Role, varies based on level of experience between $80k-$110k

Position Summary

A Windows System Administrator is responsible for the installation, configuration, management, and maintenance of Windows-based servers and workstations in our hybrid or enterprise environment. This role involves managing and supporting core systems such as Active Directory, Group Policy, Microsoft Intune, and other system management platforms to ensure optimal system performance, security, and availability. The Windows System Administrator will work closely with IT teams and stakeholders to support business operations and implement best practices in system administration and automation. This role ensures high availability, reliability, and security of Windows infrastructure to support business operations and end-user productivity.

• Install, configure, and maintain Windows Server operating systems (e.g., 2016, 2019, 2022) and associated software.
• Administer Active Directory (AD), including user and group account management, OU structure, group policies (GPO), and permissions.
• Deploy and manage Windows updates, security patches, and software upgrades across servers and client systems.
• Utilize monitoring tools (e.g. SolarWinds, LibreNMS, SCOM, etc.) to proactively identify and resolve system issues.
• Manage server roles and features such as DNS, DHCP, File Services, IIS, etc.
• Implement and support AD Federation Services (ADFS), AD Certificate Services, and Domain Trusts.
• Troubleshoot authentication, policy propagation, and domain replication issues.
• Manage backup operations, disaster recovery solutions, and data restoration processes to ensure business continuity.
• Manage backup and disaster recovery procedures using tools like Veeam, Windows Server Backup, or Azure Backup.
• Perform system health checks, capacity planning, and performance tuning.
• Support virtualization environments using platforms like VMware or Hyper-V.
• Automate routine tasks via scripting languages such as PowerShell to improve efficiency.
• Administer Microsoft Intune and Endpoint Manager for device enrollment, configuration, compliance enforcement, application deployment, and endpoint security across Windows devices.
• Implement and maintain security best practices, including firewall configuration, antivirus management, and compliance with organizational policies.
• Collaborate with other IT teams to ensure seamless IT operations.
• Collaborate with security teams to support vulnerability assessments and compliance frameworks (e.g., ISO, NIST, CIS).
• Provide Tier 3 support to Helpdesk for Windows related incidents and service requests.
• Document system configurations, procedures, and troubleshooting steps.
• Provide technical support and training to staff when needed.
• Participate in planning and executing system upgrades, migrations, and infrastructure improvements.
• Conduct system audits and vulnerability assessments.
• Stay up-to-date with new technologies, industry trends, and security threats.
• Ensure systems comply with security policies, including patch management, endpoint protection, and audit logging.
• After hours and ability to be on-call as required.
• Ability to travel to other Transcat facilities to perform maintenance as needed.
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Strong problem-solving and analytical skills.
• Excellent communication skills to explain technical issues to non-technical users.
• Ability to work independently and in team settings.
• Understanding of IT security principles and best practices.

Education and Experience

• Bachelor's degree in Information Technology, or related field, or equivalent combination of education and experience.
• Proven experience managing Windows Server environments and Active Directory.
• Knowledge of networking concepts such as TCP/IP, DHCP, DNS, and firewall configurations.
• Hands-on experience with server backup and recovery solutions.
• Proficiency in PowerShell scripting and automation.
• Familiarity with virtualization technologies (VMware, Hyper-V).
• Certifications such as Microsoft Certified: Windows Server, CompTIA Security+, or equivalent preferred.
• Experience with cloud platforms like Microsoft Azure or AWS preferred.
• Knowledge of endpoint management tools (e.g., ManageEngine, MS Intune, Windows Autopilot) preferred.
• Familiarity with vulnerability management tools and practices preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.