Infrastructure Engineer

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Hybrid role in Rochester, NY
• Salaried role, compensation varies based on years of experience between $85k-$110k

Position Summary

An Infrastructure Engineer designs, builds, maintains, and optimizes the foundational IT systems that support an organization's technology environment. This includes servers, networks, storage, virtualization, and cloud services. The role ensures high availability, security, and performance of infrastructure components critical to business operations. This position requires the candidate to work onsite at our Rochester, NY facility for a minimum of three days per week, with the remaining days offering flexibility for remote work.

• Design, deploy, and maintain enterprise infrastructure systems including servers, storage, network devices, virtualization platforms, and cloud environments.
• Monitor system performance and conduct regular health checks to ensure operational efficiency.
• Troubleshoot and resolve hardware, software, and network issues impacting infrastructure availability.
• Implement security protocols, conduct vulnerability assessments, and maintain compliance with organizational and legal requirements.
• Collaborate with development, network, and security teams to implement integrated solutions.
• Automate infrastructure deployment and management using tools like Ansible, Terraform, or PowerShell.
• Conduct root cause analysis of system failures and deploy corrective measures to avoid recurrence.
• Maintain detailed documentation of infrastructure configurations, procedures, and policies.
• Plan and execute infrastructure upgrades, migrations, and new technology rollouts.
• Provide technical support and training to IT staff and end users.
• Conduct capacity planning and recommend scalable solutions to meet future business needs.
• Assist in disaster recovery planning and execution for critical systems.
• Stay up-to-date on emerging technologies, industry trends, and best practices.
• Support compliance with company policies and regulatory requirements (e.g., Sarbanes Oxley, GDPR).
• Act with a security first mindset; ensuring that systems and infrastructure are implemented with security best practices in mind.
• After hours and ability to be on-call as required.
• Ability to travel to other Transcat facilities to perform network maintenance as needed.
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Experience with container orchestration (Kubernetes, Docker).
• Familiarity with ITIL processes and service management frameworks.
• Experience with infrastructure as code and DevOps methodologies.
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+ or Security+

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent combination of education and experience.
• Preferred relevant certifications such as Microsoft Certified: Azure Administrator, VMware Certified Professional, Cisco CCNA, or CompTIA Server+
• Several years of experience managing IT infrastructure across servers, networks, storage, and cloud platforms.
• Strong knowledge of operating systems including Windows Server, Linux, and virtualization technologies like VMware or Hyper-V.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with system monitoring, performance tuning, patching and security best practices.
• Good understanding of networking fundamentals, security principles, and backup/recovery strategies.
• Proficiency with scripting and automation tools.
• Excellent problem-solving, communication, and collaboration skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.