Director, Business Transformation

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Salary range is $135,000 - $165,000

Position Summary

The Director of Business Transformation will lead initiatives that redefine how we operate and deliver core business functions — challenging the status quo and driving innovative strategies to enhance operational efficiency. This role spans the entire organization, partnering with multiple stakeholders to manage and execute transformational and business expansion efforts that enable us to operate better, smarter, and faster. The Director will focus on developing new capabilities and refining existing ones across operations to foster a more flexible, scalable, and adaptive organization—one that is responsive to evolving markets and customer needs.

Essential Duties and Responsibilities

• Develop and execute comprehensive business transformation strategies aligned with organizational goals and objectives. 
• Lead major transformation initiatives (e.g., ERP implementations, operating model redesigns, digital transformation) to drive operational excellence. 
• Champion effective change management by engaging and supporting stakeholders throughout the transformation journey while fostering a culture that embraces transformation. 
• Collaborate with cross-functional teams to deploy new technologies and processes in targeted areas. 
• Analyze current business processes, identify improvement opportunities, and implement solutions to enhance efficiency and performance. 
• Anticipate and mitigate risks, addressing obstacles proactively to ensure successful program delivery. 
• Ensure alignment and clear communication across departments to maintain momentum and shared understanding. 
• Build and lead transformation teams or cross-functional working groups to execute key initiatives. 
• Develop and maintain execution roadmaps, timelines, and progress reporting, including regular updates on status and risks for prioritized efforts. 
• Ability to envision the big picture, develop long-term strategies aligned with organizational goals, and identify trends and opportunities for transformation and growth. 
• Ability to prioritize and manage multiple initiatives, allocate resources effectively, and oversee transformation projects to ensure timely and successful delivery. 
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Measurements of success for the Director of Business Transformation may include one or more of the following key performance indicators (KPIs):

• Reduction in operational costs due to transformation initiatives 
• Increase in revenue or sales attributed to transformation efforts. 
•  Measured through metrics like overall customer experience impact 
• Improvements in process cycle times, throughput, and productivity. 
• Rate at which new or improved processes are implemented. 
• Ability to maintain operations during transformation. 

Required Knowledge, Skills, and Abilities

• Strong project management skills, including the ability to lead cross-functional teams and manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate at all organizational levels.
• Strong leadership qualities and the ability to inspire and motivate teams during periods of change.
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in utilizing technology and software tools to drive transformation initiatives.

Education and Experience

• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
• 5–7 years of managerial experience driving business transformation, change management, process improvement, or strategic initiatives

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.