Employee Relations, Leave, and Accommodations Specialist

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Pay range is $80-110K

Position Summary

To foster an engaged, productive, and positive workplace, this role proactively manages employee relations matters and administers timely and compliant accommodations and leave programs.  This role is responsible for handling all aspects of the leave of absence and accommodations processes, including ensuring the company complies with federal and state leave and accommodation laws (e.g., ADA and FMLA) and various state paid family leave laws, leading the interactive process and leaves of absences, ensuring compliance with employment laws and regulations, and designing and delivering training programs on leaves of absence and accommodations. In addition, this is a key role in employee relations, and includes conducting complex workplace investigations, resolving disputes, providing guidance to managers regarding performance communications, delivering coaching and discipline (including terminations), developing policies, analyzing trends to foster a productive and compliant work environment, and designing and delivering training programs on employee relations topics.

Employee Relations

• Investigate employee complaints and conflicts
• Conduct interviews, gather evidence, and write investigation reports with recommendations for action, which may include carrying out training or disciplinary action
• Provide guidance and consultative support to employees and management on employee relations matters, including investigations

Leave of Absence Management

• Oversee all aspects of employee leaves (such as FMLA, state-specific leaves, and short and long-term disability), including communications and maintenance of accurate leave records
• Ensure compliance with federal, state, and local leave laws and company policies
• Provide consultation to managers, HR, and employees on leave-related issues and best practices

Workplace Accommodations

• Facilitate the interactive process under the Americans with Disabilities Act (ADA)
• Analyze accommodation requests and collaborate with Senior Director of HR on complex matters
• Ensure compliance with federal, state, and local accommodation laws and company policies
• Provide consultation to managers, HR, and employees on accommodation-related issues and best practices

Other Duties

• Oversee the implementation and use of case management and HRIS systems to improve efficiency and tracking of leave, accommodations, and employee relations matters
• Develop and implement company policies and procedures for employee relations and leave management
• Analyze data from exit interviews, absenteeism, and engagement scores to recommend data-driven solutions to seize company opportunities and address organizational challenges
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Excellent analytical and decision-making skills
• Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights
• Able to see and communicate the big picture in an inspiring way; determine opportunities and threats through comprehensive analysis of current and future trends.
• Highly effective presentation and written and oral communication skills
• Able to adjust communication style as required to effectively reach audience/recipient of information
• Communicate clearly, effectively, and respectfully in challenging situations
• Maintain stable performance when under heavy demands.
• Respond quickly and articulately to questions and concerns
• Strong ability to accept feedback and grow
• Learns quickly; demonstrates ability to quickly and proficiently understand and absorb new information
• Demonstrated ability to effectively perform in a fast-paced, dynamic work environment that requires acting with urgency without sacrificing quality
• Strong customer service orientation
• Excellent project planning, problem-solving, and collaboration skills
• Ability to move between oversight and support partner
• Intermediate or advanced knowledge of MS Outlook, Word, and Excel

Education and Experience

• Bachelor’s degree in Business Administration, HR or other related field
• Extensive experience in employee relations and leave management, with a focus on managing complex matters and conducting investigations
• In-depth knowledge of employment laws, including FMLA, ADA, Workers' Compensation, Title VII, and similar/related federal and state regulations
• Advanced degree or certifications preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.