Sales Development Representative

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Salaried role starting at $50k.

Position Summary

Sales Development Representative is responsible for identifying, qualifying, and developing new sales opportunities for test & measurement products, services, and related solutions. This role focuses on outbound prospecting and inbound lead qualification, building relationships with engineering, quality, maintenance, and procurement professionals, and generating qualified opportunities for the sales team.

• Lead Generation & Prospecting
  • Identify and research potential customers in industries related to calibration products & services
  • Conduct outbound outreach via phone, email, and Salesforce campaigns
  • Respond to inbound inquiries and marketing generated leads
  • Qualify prospects based on calibration product and service needs, compliance requirements, and timelines
• Customer Engagement
  • Initiate conversations with quality managers, engineers, lab managers, and purchasing teams
  • Understand customer challenges related to calibration, traceability, downtime, and compliance
  • Educate prospects on calibration products and services, turnaround times, onsite vs. lab calibration and service capabilities
• Sales Support
  • Schedule meetings and hand off qualified opportunities to BDM’s or ADM’s
  • Maintain accurate records of activities and leads in Salesforce
  • Support follow-up efforts on quotes, service renewals, and contract opportunities
• Marketing Insights
  • Track competitor activity and customer feedback
  • Identify trends in customer calibration needs and compliance requirements
  • Collaborate with marketing and sales teams
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• 1-3 years of experience in sales development, inside sales, or customer-facing roles
• Strong Communication and relationship-building skills
• Comfort with outbound calling and email prospecting
• Organized, detail-oriented, and results driven

Education and Experience

• Associate or bachelor’s degree preferred. High School and 5+ years related experience and/or training, or equivalent combination of education and experience.
• Experience in calibration, metrology, industrial services, manufacturing, or technical sales (preferred not required)
• Familiarity with regulated industries (aerospace, medical, pharma, etc.)
• CRM experience (Salesforce, HubSpot, or similar)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

#LI-Remote